About PS

Pivotal Solutions is a strategic partner to large automotive dealer groups, providing guaranteed revenue growth through accountability, coaching and marketing.  In a world of trunk agents and narrow-focused product salesmen, we bring the power of a Local Management Team within your grasp!

PS Venn Diagram BASICNew Life!  Guaranteed.

In combination with a successful line of products and the best national administrators, Pivotal Solutions has a proven team of coaches with extensive automotive, finance and sales experience.   We have additional on-demand training and coaching available for every level of your dealer group.   From the Owner/Partners, General Managers, and F&I Managers to the individual sales force, Pivotal Solutions has complete resources for each area of focus.


Accountability starts with an awareness of how you are performing.  Pivotal Reporting brings a real-time dashboard and pushed reporting from the group level down to the individual team member.


Rob Norris – President

Rob NorrisAs a young man, Rob found an outlet for his creativity in the body shop painting cars and from there worked his way to the showroom floor selling cars.   He quickly recognized that the car industry was not about selling cars, but about the psychology of understanding and connecting with people.   He has spent 30 years of his life excelling at every facet of a dealership with great mentorship from some of the leading icons in the industry today, including Bob Rohrman and Ray Skillman.

psquoteRob’s passions today are helping people engage with their customers, understand the sales process, and focus on the true priorities of each position within a dealership.

He and the Pivotal Solutions’ team work with over 100 dealerships on a monthly basis.  A bi-product of their deep roots into these dealerships is a higher dollar value per car. Guaranteed!