Director of Operations
Automotive Industry Experience
- Fifteen years direct automotive experience
- Thirty-five years in the consumer finance industry: Auto, Personal Loans, and Mortgage lending. President of Bee Home Mortgage
- Western Diversified Account Executive for eight years, Business Manager
- Capitol City Ford, Sales Consultant, Sales Manager, Credit Life, Accident Health and Property/Casualty Insurance licensed insurance agent
Area of expertise
- Profit Maximization, Training, Operations Compliance, Customer Satisfaction
- While at Capitol City Ford, Jeff achieved 68% – 70% Vehicle Service Contract penetration, consistently placing him in the top tenth percentile of all automotive finance managers in the entire United States.
- Jeff won every National Incentive Program offered by the Ford Motor Company four years in a row. While at Pulte Mortgage Jeff achieved top sales performer of the year, two years in a row, with over 20 million dollars of mortgage production.
On the home front
Jeff has two teenage daughters who keep him more than busy; he enjoys golf and sporting events – especially auto racing. Jeff holds a professional U.S.A.C. race car driver’s license and drove Midget and Legend Cars from 1996 to 2000.
A Pivotal Solutions Service Provider
Jeff joined Pivotal Solutions in 2006, bringing with him an impressive thirty-four years of experience in the automotive and consumer finance industry. Jeff is dedicated to the full scope of Pivotal Solutions’ services: recruiting, menu training, maximizing profits, policies and procedures compliance, claims administration, and office organization. When added all together, the results are F&I success with maximum profits and outstanding customer satisfaction.