PRESS RELEASE

PIVOTAL SOLUTIONS SCORES A WIN FOR HOOSIER CAR BUYERS WITH THE REMOVAL OF “GAP” RESTRICTIONS

[PHOTO: Ceremonial Bill Signing with Governor Eric Holcomb on July 30, 2018 in the Governor’s Office at the Indiana Statehouse. Pictured [back row L-R]: Lyndsay Miller, Rep. Jeff Ellington, Rick Terry, Cory Delp, Robert Norris, Ray Skillman, Tom Fite [front row L-R]: Sen. Chip Perfect, Gov. Eric Holcomb, Rep. Woody Burton]

[INDIANAPOLIS – AUG 28, 2018] In states like New York, Guaranteed Asset Protection (GAP) coverage is so regulated by the state that customers rarely benefit from dealerships offering it any longer.   Pivotal Solutions began the efforts in late 2017 to lobby for the restrictions in Indiana to be removed and for the coverage to be regulated by the lenders like each of the states surrounding us.  

Bill Author, Rep. Woody Burton in the Indiana House conferred with Dep. Director Tom Fite of the Department of Financial Institution to update the current obsolete statute to insure competitive trade practices with our neighboring states, as well as, accommodating the increase in the average vehicle loan terms and costs.  House Bill 1397 was passed and signed into law by Governor Eric Holcomb and the changes went into effect on July 1, 2018.

“Indiana customers were the big winners with this bill passage,” said Rob Norris, President of Pivotal Solutions. “With extended term financing and increased loan balances, customers are facing larger GAP and insurance exposure than ever before.  Indiana auto dealers have been poorly represented in the policy sector for too many years, we [Pivotal] are best equipped to make effective change moving forward.”

“This policy should have been modified years ago,” said Rick Terry, Vice-President of Pivotal Solutions.  “This is just one of the policies we are working with dealerships and government to make Indiana the best place to buy and sell a vehicle.”

Sen. Chip Perfect was the Senate Sponsor and the bill was co-authored in the House by Rep. Justin Moed, Rep. Jeff Ellington, Rep. Philip GiaQuinta.


Pivotal Solutions is the premiere coaching and consulting agency to the automotive industry in the mid-west.   Their new 13,000 sq/ft training facility opened in August of 2018 at 7684 Crosspoint Commons, Fishers, Indiana 46038.