Privacy

Introduction

This website is intended to provide information to automobile dealers, repair facilities, general agents, consumers and prospective customers. Nothing on this website constitutes an offer to sell any of the products, programs, or services listed herein. You can visit this website to read our product and company information without telling us who you are and without revealing any personal information. Anyone who would like more information or a response regarding our products, programs, or services will be requested to provide us with personally identifiable information in order to fulfill the request for information. The information you provide is collected, stored and used in a manner appropriate to the nature of the data and used to fulfill your request and follow up with you in the future.

We are committed to adhering to privacy principles and requirements. It is our policy to safeguard all individually identifiable information entrusted to us. We have developed this privacy notice to explain to you our policy and practices regarding nonpublic personally identifiable information. Our privacy policy continues to apply even when your relationship with us has terminated.

What Information Do We Collect?

To process your requests for our products, programs, and services and to enable you to participate in some of our offerings, we collect individually identifiable information that may include your name, mailing address, e-mail address, telephone number, fax number, and information about your interests in and use of various products, programs, and services. The sources for such information comes from the data we receive from you on your application or other forms, and information about your transactions with us, our affiliates and others.

If you visit us online, we collect and store statistical information on an anonymous basis from your visit, such as information about the length and time of your visit, the pages you request, and date and time of those requests. Pivotal uses a standard Web browser feature or Internet http header known as “cookies” to obtain that information, and to assist us in evaluating the effectiveness of our website. Cookies, by themselves, do not provide individually identifiable information unless you choose to provide this information by, for example, registering with us. Once you choose to furnish us with individually identifiable information this information may be linked to the data stored in the cookie.

We use cookies to understand the usage of our Web pages and to improve their content and offerings. We may use cookies to personalize your experience at our Web pages (e.g., to recognize you by name when you return to our page), save your password in password-protected areas, or to offer you products, programs, or services.

How We Disclose Your Information

Our goal is to effectively administer your entire relationship with us, our service providers, and our business alliance companies. To this end, we may use information about you to fulfill your requests for our products, programs, and services, to respond to your inquiries, and to offer you other products, programs, or services that we believe may be of interest to you.

We may disclose the information that we collect as follows. We may share the information among our affiliated companies; companies which are affiliated with us include any company that controls us, any company that we control, or any company under common control with us. In other words, any company that is in our “family of companies.”

We may disclose the information that we collect as permitted by law to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

We also may disclose the information that is collected with other nonaffiliated third parties as permitted by law, such as those necessary to service and maintain your account, to protect against or prevent fraud, or to respond to a subpoena.

Because we only disclose information to non-affiliated third parties as permitted by law or through a joint marketing agreement, opt outs from such disclosures are not required.

Safeguarding Your Information

We restrict access to nonpublic personal information about you to those Pivotal employees, and to others as permitted by law, who need or may need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.