Roadside Assistance

towing_NewThe Pivotal Solutions Roadside Assistance service plan provides real peace of mind at affordable rates. While on the road, you’ll know that you are covered and protected by our administrative organization that has been caring for customers since 1962! Our customer representatives respond quickly to provide you the best service and protection available anywhere. We at Pivotal have earned a solid reputation for fast and courteous service. You can count on the company with “Safe” as its middle name!


(Please see contract for the specific terms and conditions of coverage.)

24-Hour emergency towing service:

Your vehicle may be towed to the destination of your choice.

24-Hour road service:

You are covered for emergency road service throughout the U.S. and Canada.

24-Hour emergency delivery:

A service truck will deliver emergency supplies of gasoline, water, oil, or other necessary supplies. You only pay for the cost of the supplies.

24-Hour emergency battery service:

You are covered to boost batteries and perform minor adjustments to alternators, starters, etc. while on the road.

Auto rental reimbursement:
If your vehicle requires repairs due to an accident with another vehicle, Pivotal will reimburse you for the cost incurred from renting a car during the repair period. (Not available on all plans in all states.)

More Benefits:

Lost key or lockout service:

If you are accidentally locked out of your vehicle, you will be covered and entitled to the service specified in your contract.

Rent-a-car discounts:

You are entitled to discount cards for vehicle rentals which are honored at thousands of locations throughout the U.S. and abroad.

Map routing service:

We will, at no charge, provide you with a map and travel route to the destination of your choice.

Theft and hit and run protection:

A $500 reward is offered for information leading to the arrest and conviction of anyone responsible for hit and run damages to or theft of your vehicle.

Whenever you travel, you’ll appreciate the secure feeling that comes with knowing you are protected by the Pivotal Solutions Auto Club. Fast response and excellent service are just two reasons why millions of motorists rely on Pivotal Solutions for on-the-road protection.